7. What should I do if my order hasn’t arrived yet?
If your expected delivery time has passed, first check the tracking information. If you still need help, reach out to our support team, and we’ll investigate promptly.
6. Can I place bulk or corporate orders for events?
Definitely. We offer bulk pricing and corporate customization for events, promotions, and company branding. Visit our Personalized Page or contact us for a custom quote.
5. Do you offer international shipping?
Yes! We proudly ship worldwide 🌍. Delivery time may vary depending on the destination and customs clearance.
4. How can I track the status of my order?
Once your order is shipped, you’ll receive a tracking link via email. You can also log in to your Giftz Account to check the current status anytime.
3. How long does it take to process and ship my order?
Processing typically takes 2–5 business days, depending on the level of customization. Shipping times vary by location:
-
🇺🇸 USA: 5–10 business days
-
🇨🇦 Canada: 7–14 business days
-
🌍 International: 10–21 business days
You’ll receive a tracking number once your order is shipped.
2. Can I modify or cancel my order after placing it?
Yes, orders can be modified or canceled within 12 hours of placement. Please contact our support team as soon as possible. Once the item goes into production, changes or cancellations may not be possible.
1. How do I place an order on Giftz.website?
Placing an order is simple! Browse our categories, select your favorite product, customize it if desired, and click “Add to Cart.” Proceed to checkout, fill in your details, and make a secure payment. You’ll receive a confirmation email once your order is placed.