Frequently Asked Questions
6. Are the colors shown on the website accurate?
We use high-resolution images and accurate color settings, but slight variations may occur due to screen differences or printing materials.
6. Can I place bulk or corporate orders for events?
Definitely. We offer bulk pricing and corporate customization for events, promotions, and company branding. Visit our Personalized Page or contact us for a custom quote.
6. Do you have a physical store?
We are primarily an online store, allowing us to serve customers across the USA, Canada, UAE, UK, and worldwide 🌍 with fast shipping and a seamless shopping experience.
6. How do refunds work if I cancel or return my order?
If eligible, refunds are processed to the original payment method within 5–10 business days after approval. For more details, visit our Return & Refund Policy page.
7. Can I collaborate with Giftz for corporate events?
Yes! We partner with companies for custom corporate gifts, branding, and promotional giveaways. Contact us for collaboration opportunities.
7. Can I order samples before placing a bulk order?
Yes. For bulk or corporate orders, we offer sample pieces at a discounted price. Contact us to discuss your project.
7. What should I do if my order hasn’t arrived yet?
If your expected delivery time has passed, first check the tracking information. If you still need help, reach out to our support team, and we’ll investigate promptly.
8. How do I care for customized apparel?
For best results:
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Wash inside out in cold water
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Do not bleach
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Tumble dry low or hang dry
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Avoid ironing directly on the design