Quality Promise
Highest Standards
Quality Control
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Every GIFTZ product passes three checks:
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We constantly monitor our Print Providers’ performance, if they don’t live up to standard, we can and will limit or remove their offerings on the GIFTZ platform. |
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We benchmark new products against others on the market and only offer our customers products we think you’ll love. |
Print Providers
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Our in-house experts regularly review our Print Providers by ordering samples with complex designs. |
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We gather precise data on packaging and delivery speed to see if any processes need improvement. |
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We send weekly performance reports to our Print Providers including specific complaint details and performance metrics. |
What Meets the Standard?
Good print examples
Here, we see the print provider did a great job matching the print to the original design. The print provider used enough under base to create a print with vibrant colors, even on a dark garment.
Good print examples
The print looks crooked, and we can see the white under base sticking out around the edges of the print. The print provider might have used the wrong settings on the pre-treatment or heat press machine.
Complete Transparency
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We constantly update our Print Provider ranking system according to our quality-control data and customer feedback. |
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We break down the scores into three key ratings for total transparency:
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Delightful Service
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If an item doesn’t live up to our quality standards, we’ll order a FREE reprint. Please note certain Terms of use may apply. |
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Our dedicated Support team is available to help you with any issues. |
Continuous Improvement
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What’s great today will be good tomorrow and unacceptable the day after. That’s why we constantly add new features and initiatives to the GIFTZ Platform. |
